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Duncan de Waal

Service Coordinator Global Workplace at Heineken International

• Netherlands
• information technology and services

Current: Service Coordinator Global Workplace, Heineken International

Past: Consultant Services & Support, Heineken Nederland Business Services
Senior Engineer Infrastructure, Heineken Nederlands Amsterdam Area, Netherlands

Duncan de Waal

(This is me)

Duncan de Waal Photo

Address: Amsterdam Area, Netherlands

Current:

  • Service Coordinator Global Workplace at Heineken International

Past:

  • Consultant Services & Support at Heineken Nederland Business Services
  • Senior Engineer Infrastructure at Heineken Nederlands Beheer

People Network: 134

Industry: Information Technology and Services

Websites:


Duncan de Waal’s Summary

Non technical skills;

Effective Influencing, IT Vendor Management, Inspiring Leadership, Captivating Presenting, Effective Management, Heineken Personal Effectiveness, Sensitive Communication, Managing and Coaching, Psychological Assessment, Teambuilding, Brewing of Teams, Communicating and Influencing, Prince2 Projectmanagement, Service Level Agreements, RCKT Projectmanagement, Consulting Skills, Middle Management, Customer Satisfaction, Conflict Management

Technical skills;

Service Oriented Architecture, AMBI HG1/HG2/HG3, Windows Script Host, Visual Basic Scripting, Software Packaging, VMware, Citrix Server Based Computing, Designing a Windows 2000 Networking Services Infrastructure (M1562), Visual Basic 6 Programming Fundamentals, Accelerated Training (M1579) for Updating Support Skills (M1560) and Designing a Windows 2000 Directory Services Infrastructure (M1561), UNIX, ITIL Configuration Management, Internet Security, ITIL essentials, Microsoft SQL Server 6.5 Administration, Microsoft Exchange 5.0 Core Technologies, Lotus Notes release 4.5 System Administration I and II, Microsoft Certified Systems Engineer (MCSE), Implementing and Supporting Microsoft Systems Management Server 1.2, Internetworking Microsoft TCP/IP on Microsoft Windows NT 3.51, Implementing and Supporting Microsoft Windows NT Workstation 4.0, Microsoft Networking Essentials, Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise, Implementing and Supporting Microsoft Windows NT Server 4.0, Advanced Datacommunication, Token Ring Networks (IEEE 802.5), Microsoft Windows NT 3.51, Microsoft LAN Manager 2.2 on MS OS/2 1.3, UB Networks Access/One Technical Concepts, Transfer Control Protocol/Internet Protocol (TCP/IP), Ethernet Networks (IEEE 802.3), Local Area Networks, OS/2 1.2 LAN Server Implementation, Tuning & Performance, OS/2 1.2 Concepts, Hardware Troubleshooting & Repair, Datacommunication Basics, Radio Telegraphy

Duncan de Waal’s Specialties:

Pioneering in projects, architecture, design and building of new IT infrastructure and services to be used the upcoming years. Having an opinion about a broad range of IT solutions and services. Continue to conquer other people’s doubts or resistance by influencing and convincing by making things happen. Walking ahead of the troops, taking the risk. When implementation of change is done and things are steady and calm again, it might be time to move on to the next challenge.


Experience:

Service Coordinator Global Workplace

Heineken International

(Public Company; 10,001 or more employees; HEIA; Information Technology and Services industry)

May 2007Present (1 year)

During 2007 and 2008: Ensure that the Heineken Global Workplace standard is implemented globally.


Additional Information

Duncan de Waal’s Websites:

  • My Company
  • My Website

Duncan de Waal’s Interests:

HF technology, amateur radio, electronics, traveling the globe, relax in the sauna and of course lots of other things better not to mention here...

Duncan de Waal’s Groups:

ARRL, VERON

Duncan de Waal’s Honors:

UCLA and IETF, 1998, for contribution to the project to put all RFCs that had only hard copies on paper back online on the IETF website. See also
http://www.rfc-editor.org/cgi-bin/rfcdoctype.pl?loc=RFC&letsgo=128&type=ftp&file_format=txt

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