Jason McCalla
• United States: Dallas/Fort Worth Area
• internet
Dallas/Fort Worth Area
Jason McCalla
Address: Dallas/Fort Worth Area
Past:
- Customer Service Associate at Ameritrade
- various positions to Customer Installation Engineer at NTT/Verio
Education:
- Southern Methodist University
- The University of Texas at Dallas
People Network: 35
Industry: Internet
Jason McCalla’s Summary
Internet engineer able to rapidly gain technical skills needed to get the job done. Highest focus on prompt, first-call resolution for customers and management. Proven performance in both team and self-directed projects. Always interested in infrastructure and related projects, and expanding both technical and project management skills portfolio, with an eye towards eventually managing complete projects, facilities or departments.
Customer Service Associate
Ameritrade
(Public Company; AMTD; Financial Services industry)
2003 — 2004 (1 year)
Answered high volume of customer inquiries (150+ calls nightly) involving securities and trading practices (80%) and billing error resolution, customer retention, product promotion and account maintenance duties (20%)
Eductional Details:
Southern Methodist University
School of Engineering and Applied Sciences - CCSP certification training 2004 — 2005
Jason McCalla’s Contact Settings
Interested In:
- career opportunities
- reference requests
- getting back in touch
Additional Information
Jason McCalla’s Interests:
Sponsor and former volunteer USA Film Festival (usafilmfestival.com) 1995-2000 2003-2007; member Texas Astronomical Society of Dallas (texasastro.org) 2002-present