Paul Leonard
• Australia
• information technology and services
Current: Support Manager, Transtoll
Past:
Pre/Post Sales Engineer, Mediaware International
Sales Engineer, Vignette
Paul Leonard
Address: South Brisbane Area, Australia
Current:
- Product Specialist CRM at Technology One
Past:
- Support Manager at Transtoll
- Pre/Post Sales Engineer at Mediaware International
- Sales Engine
Education:
- St Francis Xavier
People Network: 43
Industry: Information Technology and Services
Websites:
Paul Leonard’s Summary
· Ability to talk to both Business and Technical Users;
· Ability to construct high level business and technical solutions for clients;
· Ability to develop and maintain customer/client relationships from junior IT staff up to Senior Executive/CEO level;
· Ability to work in a team environment;
· Excellent communications skills, both oral and in writing and Presentation skills;
· Excellent Project Management and Team Leader skills;
· Currently hold a Defence Restricted clearance;
· Extensive experience working to deadlines and Quota’s in a Pre Sales/Account Management role;
· Extensive experience in Network installation, topologies and Management;
· Extensive experience in PC/Server installation and support, including hardware installation and configuration;
· Extensive experience working with Windows 95/98/NT/2000/XP/2003 in a Network environment;
· Excellent documentation skills including Tender Responses, previous experience in the preparation of Network manuals, QA Documentation, and Procedure/Process Manuals;
Paul Leonard’s Specialties:
Pre Sales, Post Sales, Project Management, Customer Account Management
Product Specialist CRM
Technology One
(Public Company; 201-500 employees; TNE; Computer Software industry)
November 2007 — Present (7 months)
The Product Specialist CRM plays a key role in the ongoing support and development of the product. The primary purpose is to provide support to existing clients covering the maintenance, use of and enhancements to the product. This role includes product testing, R&D, business analysis for enhancements, product documentation and user training........and much much more.
Paul Leonard’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- reference requests
- getting back in touch
Additional Information
Paul Leonard’s Websites:
- My Website
Paul Leonard’s Interests:
Family, Archery, Poker (Texas Hold-Em), Fishing, Relaxing
Paul Leonard’s Groups:
ACT Archery Assoc
Paul Leonard’s Honors:
Top Performer Award (Attachmate), ASIA Pacific Sales Engineer of the Year (Attachmate)