Matt Barlow
• United States: Greater Los Angeles Area
• information technology and services
Current: Program Executive - Fox Studios, Unisys Corporation
Past:
Director-Offshore Operations-Philippines, Argentina, Teleperformance USA
Senior Service Delivery Manager- Redmond, WA, Microsoft
Greater Los Angeles Area
Matt Barlow
Warning: fopen(/var/www/plookup.com/images/thumbs/matthewcbarlow.jpg) [function.fopen]: failed to open stream: Permission denied in /var/www/plookup.com/functions.php on line 71
Warning: fwrite(): supplied argument is not a valid stream resource in /var/www/plookup.com/functions.php on line 72
Warning: fclose(): supplied argument is not a valid stream resource in /var/www/plookup.com/functions.php on line 73
Warning: chmod() [function.chmod]: No such file or directory in /var/www/plookup.com/functions.php on line 74
Address: Greater Los Angeles Area
Current:
- Program Executive - Fox Studios / Microsoft Corporation at Unisys Corporation
Past:
- Director-Offshore Operations-Philippines, Argentina at Teleperformance
- Senior Service Delivery Manager- Redmond, WA at Microsoft Corporation - Global Outso
Education:
- Weber State University
- Weber State University
People Network: 157
Industry: Information Technology and Services
Matt Barlow’s Summary
Accomplished Global Sourcing Executive with over 15 years experience in the Business Management Operational Precision and Program Management in the Services Industry. As a key Executive member of the Outsourcing team I am directly responsible for the Unisys plans and execution of business and structural growth, efficiency and financial management of IT Managed Services. Providing platforms for perpetual agility and change in the fast paced world of Global entertainment. I bring a broad range of experience and a proven track record creating, evolving and managing both sourced and internal industry innovations with an emphasis on individual contribution and developing structured business processes for growth across global workforce and multi-corporation platforms. Direct topical and techical experience in converged Networks and VOIP, hosted services, customer contact centers, IT outsourcing, speech analytics, and business analytics as well as familiarity with a range of associated technologies (PBX, ACD, IVR, CRM, Workforce Scheduling, Quality Monitoring), and telecommunications.
Matt Barlow’s Specialties:
• Business Management & Leadership
• Productivity and Operational Improvement
• Global IT Business Strategy
• Business Development Acumen
• Information Technology Strategy
• Enterprise Architecture
• Centralized Services
• Global Workforce Management
Program Executive - Fox Studios / Microsoft Corporation
Unisys Corporation
(Public Company; 10,001 or more employees; UIS; Information Technology and Services industry)
2005 — Present (3 years)
Report to the Vice President of GOIS Operations Managing the Services delivery for North America and Globally for 15 clients in the Managed Services Arena
Key Accomplishments:
• Managed an annual IT budget of $30 million to provide Service Desk and Technical Support to 150,000 + End Users, representing fifteen concurrent client engagements.
• Successfully managed and grew the Unisys MSC from 150 to nearly 600+ employees through harvesting business growth opportunities and enabling global services across the ITIL platform
• Manage and align operational objectives for all critical IT staff including Incident Management, Problem Management, Desktop Architecture, Workforce Management, Recruiting and Fulfillment in both onshore and global development centers
• Managed Business process Improvements to enabled Request Support, Provisioning, Procurement and Asset Management services to improve source offering and integration of ITIL services to Service Desk clients
Additional Information
Matt Barlow’s Groups:
- American ITIL member