Michelle Henn
• United States: Greater Boston Area
• telecommunications
Greater Boston Area
Michelle Henn
Address: Greater Boston Area
Current:
- Lead Consultant at Collaborative Consulting
Past:
- Manager of Business Intelligence Applications at Cellcom Ltd
-
Business Intelligence Section Leader at Barak Telecommunications
Education:
- Tel Aviv University
- Tel Aviv University
People Network: 18
Industry: Telecommunications
Michelle Henn’s Summary
* Over ten years experience managing people and projects, with a track record of success in developing solutions and service revenues for the telecommunications and banking industries.
* Implementation of Business Intelligence and Marketing decision support systems.
* Experienced in strategic, change and operational consultancy assignments for major corporations. Focused on sales, marketing and customer service solutions.
* Results-orientated and customer-focused with excellent planning, communication and relationship- building skills.Michelle Henn’s Specialties:
* Project leadership experience includes analytical CRM (Customer Relations Management), data warehouse, campaign management, customer insight, customer acquisition and retention, customer life- time value, integrated customer communication, segmentation, marketing, market research, sales, business development, contact centres, customer management, processes and workflow.
Lead Consultant
Collaborative Consulting
(Telecommunications industry)
2007 — Present (1 year)
Eductional Details:
Tel Aviv University
MBA, IT Management, 1996 — 1999
Michelle Henn’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- reference requests
- getting back in touch